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SmartiShop uses a shopper rating to determine the quality ranking of our mystery shoppers. This is an internal point system which helps the scheduling team measure our shoppers’ commitment, reliability, report quality, ability to follow instructions, and experience level. The point system is based on a scale of 1 to 10, with 10 being the highest and 1 being the lowest. A shopper rating is averaged over time. It is re-calculated frequently; ratings can either be raised or decreased.
If you are a new shopper, you may hear or read mystery shopping terms or “lingo” that you do not understand. With that in mind, I’ve compiled a short alphabetized glossary of terms used at IntelliShop that you may not be familiar with. It can be found here (along with tons of other great information).
SmartiShop offers mystery shops throughout the US, Canada and more! Many of these shops are in highly populated areas, but others are a little further off the grid.
Shoppers willing to travel are continuously in high demand. If you are planning a trip, or driving somewhere you don’t normally travel, take a look at our Job Board before you leave. We may evaluate a store or a city you didn’t know about!
Are you receiving shop offer e-mails and/or phone calls for shops that are not in your area? Are you tired of getting excited about a shop, only to find out that it’s too far away?
Have you moved or changed your phone number without updating your profile? This could be the main reason why you are receiving our great shop offers that are not in your area. We agree - it’s very frustrating!
Everyone knows about the “Due Date”; it is the date your mystery shop needs to be completed by and entered into the system. However, in the shop information, there is another date you need to pay close attention to: the “Start Date”. This is the date you can start your mystery shop. Before applying or self-assigning any mystery shop, make sure to look at the “Start Date” as well as the “Due Date”.